A recent Gallup article revealed that only 14.5% of managers strongly agree that they are effective at giving feedback to…
A past post shared an important but often undervalued component of leadership or sales management, which is “selling” to your…
Business development is a process rather than a one-time event. It requires a long-term perspective and the key activity for…
Our previous post focused on the overall cost of miscommunication within U.S. businesses – a staggering amount to say the…
An article published by the Society for Human Resource Management (SHRM) referenced a survey of 400 companies with 100,000 employees…
People often ask whether or not it’s appropriate to take notes during sales calls or meetings. The simple answer is,…
In one of his daily sales tips, author Jack Falvey, founder of “MakingTheNumbers.com,” wrote “Common courtesy isn’t very common.” Falvey…
Exhibiting at a trade show is a common component of many sales and business development efforts. The experience can be…
It’s a simple fact – too many sales people talk too much and listen too little. While it may come…
Miscommunication can be a costly occurrence. Defined simply by Merriam Webster as failure to communicate clearly, the causes of miscommunication…