Your one-stop for improving sales, business development, sales management, employee engagement, marketing and business communication, Paul Charles & Associates helps people sell more and communicate better with colleagues, customers, and the marketplace.
We work with and support organizations of all sizes and types, including Tech, IaaS/SaaS, Professional Services, Financial Services, Healthcare, Pharma, Media, Manufacturing, Retail, Construction, Hospitality, and more...
You can select from a wide range of time-tested, customized services, including consulting, training, coaching, marketing communication and business development support, speaking, and facilitation.
"To win in the marketplace you must first win in the workplace"
— Doug Conant
Employee engagement and customer engagement have been identified as top priorities by 90% of U.S. CEO's. But a cohesive plan is necessary in order to achieve measurable results. More...
Clients of all sizes and types have realized significant ongoing benefits from our work, ranging from more effective on-boarding to increases in new and recurring revenue.
We are proud of our many long-standing client relationships, some lasting fifteen-or-more years. We look forward to the possibility of adding your name to the list!
You’ll receive five or six electronic newsletters per year, each filled with fresh ideas and perspectives on sales, sales management, customer experience, team engagement, marketing and business communication.
In a recent presentation, Gallup shared some powerful data on why an organization’s mid-level and front line managers are so important.
“Managers are the heart of your organization,” they said.
“Managers communicate and uphold the standards of your culture and your brand. They can make or break any change initiative. Nearly every problem and achievement in your organization can be tied back to the quality of your managers.”
During the presentation, Workplace Expert Patrick Mieritz referenced Gallup survey results indicating managers account for 70% of the variance in team engagement!
If you’re wondering why this statistic is so significant, consider their findings on how highly engaged business units and teams impact typical “negative” outcomes...