Your one-stop for improving sales, business development, sales management, employee engagement, marketing and business communication, Paul Charles & Associates helps people sell more and communicate better with colleagues, customers, and the marketplace.
We work with and support organizations of all sizes and types, including Tech, IaaS/SaaS, Professional Services, Financial Services, Healthcare, Pharma, Media, Manufacturing, Retail, Construction, Hospitality, and more...
You can select from a wide range of time-tested, customized services, including consulting, training, coaching, marketing communication and business development support, speaking, and facilitation.
"To win in the marketplace you must first win in the workplace"
— Doug Conant
Employee engagement and customer engagement have been identified as top priorities by 90% of U.S. CEO's. But a cohesive plan is necessary in order to achieve measurable results. More...
Clients of all sizes and types have realized significant ongoing benefits from our work, ranging from more effective on-boarding to increases in new and recurring revenue.
We are proud of our many long-standing client relationships, some lasting fifteen-or-more years. We look forward to the possibility of adding your name to the list!
You’ll receive five or six electronic newsletters per year, each filled with fresh ideas and perspectives on sales, sales management, customer experience, team engagement, marketing and business communication.
As we all know, the acronym stands for “too much information,” and is often used when someone over-shares things of a personal or private nature.
As it turns out, and as presented in a recent TED Talk by Niro Sivanathan, a psychology researcher and associate professor of organizational behavior at London Business School, T.M.I. can also apply to how we sell or present.
The point he makes is that, when trying to persuade or convince others, or when presenting a value proposition during a sales call, many of us try to overwhelm others with sheer quantity… to barrage them with every scrap of evidence we can think up.
But, Sivanathan says, piling on the proof is an unwise approach.