Your one-stop for improving sales, business development, sales management, employee engagement, marketing and business communication, Paul Charles & Associates helps people sell more and communicate better with colleagues, customers, and the marketplace.

We work with and support organizations of all sizes and types, including Tech, IaaS/SaaS, Professional Services, Financial Services, Healthcare, Pharma, Media, Manufacturing, Retail, Construction, Hospitality, and more...

You can select from a wide range of time-tested, customized services, including consulting, training, coaching, marketing communication and business development support, speaking, and facilitation.

The first step is most often a situational analysis. There are no costs associated with these conversations. Please contact us directly if you would like to discuss your interests and goals, and together we can determine if or how Paul Charles & Associates might be able to help.

Training & Coaching

People need development if they are to grow and succeed. You can select on-site or remote delivery options, each highly-rated and each presented in a positive, highly-interactive style.

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Consulting

Flexible options include project-based or simple monthly retainer plans, providing you with on-demand access plus  scheduled interactions, easy budgeting,
and fresh ideas…

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Support Services

Select sales and marketing communication support options to retain clients and grow your business, or highly-interactive facilitation to optimize board or sales meetings and conferences.

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"To win in the marketplace you must first win in the workplace"
— Doug Conant

Employee engagement and customer engagement have been identified as top priorities by 90% of U.S. CEO's. But a cohesive plan is necessary in order to achieve measurable results.  More...


Our Mission: To provide honest, globally-customized services that are always in the client's best interest and that help each client improve the effectiveness of their sales and communication effort.

Clients of all sizes and types have realized significant ongoing benefits from our work, ranging from more effective on-boarding to increases in new and recurring revenue.

We are proud of our many long-standing client relationships, some lasting fifteen-or-more years. We look forward to the possibility of adding your name to the list!

Case Studies | Client Success

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You’ll receive five or six electronic newsletters per year, each filled with fresh ideas and perspectives on sales, sales management, customer experience, team engagement, marketing and business communication.

Well Said Versus Well Done

Since many organizations are beginning to make strategic plans for the New Year, it seems an ideal time to reaffirm the fact that “planning” does little good without execution. Or, as Ben Franklin put it, “Well done is better than well said!”

People at all levels frequently struggle to stay-the-course when it comes to achieving goals, keeping resolutions, or executing strategic plans as they fall prey to “working so hard on the urgent that they forget about what’s really important.”

The Four Disciplines of Execution, an insightful book written by Sean Covey, Chris McChesney, and Jim Huling, shares a solution.

As you may know, the ‘Four Disciplines’ comprise a management system of making consistent and systematic progress on executing plans and achieving goals. An organization can have an excellent strategy but fail to execute effectively on that strategy. Almost always the reason is that everyone is BUSY, and that they experience a conflict between all of the demands to keep the business running on a day to day basis (the ‘whirlwind’) and the time required to move the organization forward to accomplish existing or new goals!

The book identifies four key elements of execution that can help any organization achieve steady progress on the strategic objectives:

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