Your one-stop for improving sales, business development, sales management, employee engagement, marketing and business communication, Paul Charles & Associates helps people sell more and communicate better with colleagues, customers, and the marketplace.
We work with and support organizations of all sizes and types, including Tech, IaaS/SaaS, Professional Services, Financial Services, Healthcare, Pharma, Media, Manufacturing, Retail, Construction, Hospitality, and more...
You can select from a wide range of time-tested, customized services, including consulting, training, coaching, marketing communication and business development support, speaking, and facilitation.
"To win in the marketplace you must first win in the workplace"
— Doug Conant
Employee engagement and customer engagement have been identified as top priorities by 90% of U.S. CEO's. But a cohesive plan is necessary in order to achieve measurable results. More...
Clients of all sizes and types have realized significant ongoing benefits from our work, ranging from more effective on-boarding to increases in new and recurring revenue.
We are proud of our many long-standing client relationships, some lasting fifteen-or-more years. We look forward to the possibility of adding your name to the list!
You’ll receive five or six electronic newsletters per year, each filled with fresh ideas and perspectives on sales, sales management, customer experience, team engagement, marketing and business communication.
In a recent post published by makingthenumbers.com, author Jack Falvey suggests getting the business first, then dealing with the details.
Good advice for sure!
“How did I lose the order? Let me count the ways,” Falvey writes. “If the devil is indeed in the details, why get the devil into the act? Wait until after you have solidly converted your target lost soul. Get the order first.”
The post goes on to explain that getting an agreement to work together is the base level of selling, and that the key elements you want to cement in place before figuring-out how to best deliver are, “I trust you. I trust your company. I trust your product or service. It can do good things for us.”
This perspective aligns nicely with two important fundamentals.