Helping clients sell more and communicate better with colleagues, customers, and the marketplace

Home
Services
About Us
Blog
Resources
Contact Us

Category: understanding customer needs

How to Influence Decisions

March 15, 2021 pdonehue

You may be familiar with a story about baseball legend Ted Williams, who is still considered by many to have…

Posted in: Selling skills, Selling Value, Uncategorized, understanding customer needs Filed under: decision-making, how to be a better sales person, how to influence decisions, impacting buyers, impacting decisions, influence decisions

The Stars in Your Presentations? (No One Ever Really Needs a Shovel!)

June 26, 2017 pdonehue

Too many selling presentations focus on “what we do or what we offer.” In other words, if we’re not careful,…

Continue Reading →

Posted in: Selling skills, Selling Value, understanding customer needs Filed under: consultative selling, features v. benefits, how to sell value, selling benefits, selling value, solution selling

Subscribe to this Blog!

Subscribe today and you’ll receive monthly e-mail updates featuring our latest posts.

Subscribe to our Newsletter!

You’ll receive four or five issues per year via email, each filled with fresh ideas and perspectives on sales, sales management, customer experience, team engagement, marketing and business communication.

Read current issue…

Attention Sales Leaders…

more information…

On-site or remote options…

Optimize Outcomes with Personal Coaching

Picking up where traditional training programs leave off, coaching can help people turn learned concepts and personal strengths into positive action.

Ideal for sales managers, sales professionals, business leaders, and professional service providers.

Flexible scheduling options, tailored programming and proven results!

Remote Skills Development!

Given that on-site programs can involve costly and disruptive travel and down-time, and that many sales teams are geographically-deployed, we have developed highly-interactive and effective methods of conducing remote training programs, which sales leaders and sales teams of all types and tenure levels have rated as national best.

People need development if they are to grow and succeed. Our virtual programming enables people to entertain fresh ideas, share best practices, and continually improve their skills without the need for costly and disruptive travel.

Watch both performance and engagement levels soar as your team refines their approach with a spirit of continuous improvement.

More information…

Expert Facilitation

Our versatile facilitation services can help you organize and conduct dynamic events or meetings in which people are actively involved and engaged.

On-track discussions, innovative activities, action planning, and clearly-identified next steps are all part of our approach, which will help your functions take on a new level of effectiveness, saving time while enhancing the experience for all.

You can also opt for support with pre-event planning, which will help you to take an outside-the-box look at program structure and inclusions, and also help to ensure alignment with strategic goals and objectives.

Home
Services
About Us
Blog
Resources
Contact Us