Nearly 20 million meetings occur in the U.S. each business day, and research indicates that over half of this meeting…
Dealing with upset or angry customers can be challenging, and the stakes can be high. Here’s a simple infographic outlining…
Most people agree that when making outbound prospecting calls we only have a few seconds to make an impression on…
Introducing ourselves at the start of a business meeting, sales call, or presentation might seem like an automatic task, similar…
Most people agree, communication is among the most frequently-used tools in today’s business world; and it is a critical component of…
Frank Edwin “Tug” McGraw Jr., was a Major League Baseball relief pitcher and the father of country music singer Tim…