The business world has begun to see the deep connection between employee engagement and customer experience, productivity and profit. Simply stated, highly-engaged employees try harder and tend to drive business results! They are twice as likely to work after their shift ends, twice as likely to do something good for the company that is unexpected […]
Category: Employee Engagement
Attributes of the Best-Run Companies
Each year the Wall Street Journal publishes the Drucker Institute’s annual list of the 250 best-managed companies in America. Earlier this year the top 5 were Apple, Nvidia, Microsoft, Intel, and Mastercard Inc A – you can see more regarding the list here. What might surprise you, however, is the list of attributes or criteria that is used […]
How am I Doing, Boss?
How important is it for leaders to provide regular feedback to team members? I think we all know the answer – it’s vitally important! Yet a surprising percentage of people say they don’t get enough feedback, negative or positive! Consider the following excerpt from an article published by thoughtLEADERS,LLC: “If you are a manager, the […]
Retaining Talent
We all know that unwanted workforce turnover is disruptive and costly*. In a recent article, fuse, a workforce management firm, shared four of the most common reasons employees opt to leave a job. It’s likely we know these reasons as well… In case you’d like a quick refresher, the article identified the following as the most […]