Welcome!
Your one-stop for improving sales, business development, sales management, employee engagement, marketing and business communication, Paul Charles & Associates helps people sell more and communicate better with colleagues, customers, and the marketplace. We work with and support organizations of all sizes and types, including Tech, IaaS/SaaS, Professional Services, Financial Services, Healthcare, Pharma, Media, Manufacturing, Retail, Construction, Hospitality, and more…
You can select from a wide range of time-tested, customized services, including:
- Consulting – sales management, team engagement, business development
- Training – customized, positive, interactive, on-site or remote options
- Coaching – sales, leadership, business development
- Support – marketing communication, business development, speaking, facilitation
The first step is most often a situational analysis. There are no costs associated with these conversations. Please contact us directly if you would like to discuss your interests and goals, and together we can determine if or how Paul Charles & Associates might be able to help.
Clients of all sizes and types have realized significant benefits from our work, ranging from more effective on-boarding to increases in new and recurring revenue. We’re proud of our many long-standing client relationships, some lasting fifteen-plus years. We look forward to the possibility of adding your name to the list!
Newsletter: Harder Questions?
| Gretchen Gordon, founder of Braveheart Sales Performance once wrote, “The harder the questions, the easier the sale.” So true! Gordon also cited an Objective Management Group study indicating only 11% of salespeople ask the most important question when necessary. So disappointing! Gordon attributes a “loss of emotional discipline” or too much concern over being likable as root causes for shying away from asking the harder questions. We agree with her assessment and would add that we have also observed that many, many salespeople talk too much and listen too little during sales calls. So, maybe the two concepts are related? Continue reading… | Subscribe |