Pursue self-development, consider new ideas, learn new skills or refine existing ones in a convenient, fast-paced video format.
Each "tip" will be delivered in approximately sixty-seconds... at no cost. Watch each video as often as you like, on any device —simply click on the video next to the titles of your choice.
Better Business Communication #1
- Awareness factors
- Common misconceptions
- Impacting others
- Unique planning strategy
- Application benefits
Not only will you notice a difference in the effectiveness of your business interactions and meetings, but others will also see the difference.
Communication & Non-Verbal Messaging
- Impact considerations
- Interpretation data
- Key non-verbal behaviors
- Applicable to all forums
The non-verbal or body-language component of communication is the most powerful.
Best Outbound Sales Calls #1
- Template plans
- Multiple objectives
- Who will notice?
The power tends to shift to the person who is best prepared
Best Outbound Sales Calls #2: Questions?
- "Interested" vs. "Interesting"
- Operational process
- The power of questions
- 5 keys to a good question
- Modify for telephone sales
People tend to focus on their speaking points, but questions are the real answer to sales success
Best Outbound Sales Calls #3: Sell Value
- Features vs. Benefits
- It's not about what we offer...
- It's about what they get (WIIFT?)
- Features tell, benefits sell!
- Requires effective assessment