Pursue self-development, consider new ideas, learn new skills or refine existing ones in a convenient, fast-paced video format.

Each "tip" will be delivered in approximately sixty-seconds... at no cost. Watch each video as often as you like, on any device —simply click on the video next to the titles of your choice.

Better Business Communication #1

  • Awareness factors
  • Common misconceptions
  • Impacting others
  • Focus
  • Unique planning strategy
  • Application benefits

Not only will you notice a difference in the effectiveness of your business interactions and meetings, but others will also see the difference.

Communication & Non-Verbal Messaging

  • Impact considerations
  • Interpretation data
  • Key non-verbal behaviors
  • Applicable to all forums
  • Alignment
  • Application

The non-verbal or body-language component of communication is the most powerful.

Best Outbound Sales Calls #1

  • Template plans
  • Multiple objectives
  • Efficiency
  • Impact
  • Application
  • Who will notice?

The power tends to shift to the person who is best prepared

Best Outbound Sales Calls #2: Questions?

  • "Interested" vs. "Interesting"
  • Operational process
  • The power of questions
  • 5 keys to a good question
  • Application
  • Modify for telephone sales

People tend to focus on their speaking points, but questions are the real answer to sales success

Best Outbound Sales Calls #3: Sell Value

  • Features vs. Benefits
  • It's not about what we offer...
  • It's about what they get (WIIFT?)
  • Features tell, benefits sell!
  • Requires effective assessment
  • Application

Business Development Basics & Best Practices 
- Proactive style
- Measurable and predictive
- Annualized approach

1st Step Toward More Effective Networking: Objectives 
- Key objective?
- The right SMART goals
- Productivity and results

2nd Step Toward More Effective Networking: Action Plan! 
- Awareness and alignment
- Time management dilemma
- 3 step action plan

3rd Step Toward More Effective Networking: Communication 
- Communication strategy
- Questions are the answer
- Pre-plan for results

More Effective Communication: Better Listening  
- Perceived effectiveness
- 3 prime barriers
- Overcoming obstacles