Comprehensive Support
Did you know that over half of the customer experience (CX) hinges on communication?
Yet many tell us that they have no formalized plan for client communication or for capturing the voice of the customer into decision making!
You can rely on us to support all aspects of your client retention, sales and business development effort, ranging from social media content and marketing communication to regional or national sales meetings or special events. We can also provide sales enablement support to help your sales team develop and express the most compelling value proposition that is aligned with your organization’s strengths and brand.
Marketing Communication & Copywriting
We all depend on various forms of written business communication to get our message across to clients, prospects, and staff; and you can depend on us to deliver professional, on-time solutions. We can help with social media or blog content, sales letters and email templates, case studies, and all forms of marketing material.
You can also count on us to go well beyond “just” the writing. Thorough research into each client’s unique characteristics enables us to incorporate their brand and related key factors into all written material. Should you have an interest in exploring more in-depth ideas, we are well-experienced at handling specialty projects such as corporate profiles, annual reports, white papers, and book projects.
What’s Your Story?
Stories can be an incredibly powerful way to get a message across and to more fully-engage an audience during the business development or selling processes, or as part of your leadership effort.
Let’s face it, most people would rather read or listen to a good story than a good sales pitch or a lecture!
Let us help you write your stories… possibly in smaller-sized pieces that can be used in presentations, as web-site case studies or promotional handouts. By following six critical guidelines we can help you craft compelling, relevant summaries of how your organization provides value.
Expert Facilitation
Our versatile facilitation services can help you organize and deliver dynamic meetings or run special events in which people are actively involved and engaged.
On-track discussions, innovative activities, action planning, and clearly identified next steps are all part of our approach, which will help your functions take on a new level of effectiveness, saving time while enhancing the experience for all.
Equally as important, we can also help with pre-event planning, which will help you to take an outside-the-box look at program structure and inclusions and also help to ensure alignment with strategic goals and objectives. Contact us today for more information.
Business Development Support & Training
Whether you’re starting a new business or trying to move your current organization or practice to the next level, developing a plan to identify, attract, and retain new clients is a key activity.
Which approach is best? Who are the best targets?
How shall we let them know what we’ve got to offer?
How often should we stay in touch?
When does our business development effort cross the line and start to turn-off those we’re trying to win over?
Even more concerning, though critically important to most organizations, business development is frequently a reactive or procrastinated activity, thus yielding sub-optimum results. We can help jump-start your new business development effort, starting today!
In many cases, modifications to communication style and planning techniques can significantly transform the effectiveness of business development, social networking and prospecting activities.
Our business development programs and workshops have proven themselves time after time. Key concepts include:
- Developing a proactive communication style
- Process identification
- Establishing value
- Effective networking with optional trade show module
- Integrated social media plan
- Outbound call strategies
- Marketing communication & brand consistency
- Contact management strategies
- Setting the right activity metrics
- Keeping score…
Professional Speaking
A seasoned and professional speaker, Paul Donehue has made a life’s study out of working with and motivating people. In his highly interactive style, he shares unique stories of perseverance and success, presenting new ideas in a positive way that inspires listeners to adopt fresh perspectives and an optimistic spirit of self-improvement. Each presentation is tailored to best-fit each client organization’s interests and goals, and to include just the right amount of humor, anecdotes, relevant examples and supporting data.
You will be engaged, inspired and thoroughly entertained!
Beginning with a strategic preparation plan, this customized approach brings about high-levels of understanding and buy-in, consistently providing audiences of all types and tenure levels in virtually every business sector with many practical ideas and take-aways.
An ideal choice for keynotes, regional or national sales meetings, special events, or seminars, Paul’s most popular speaking topics include:
- Sales Best Practices
- Business Development
- Customer Service
- Client Retention
- Employee Engagement
- Managing Change
- Social Influence & Persuasion
- Leadership & Management
- Time Management
- Communicating for Success