The Path to ISO 10018…

A recent Engagement Strategies Media (ESM) article indicated that some businesses may be closer to qualifying for ISO 10018 certification than they realize.

As summarized by the co-founders of the International Center for Enterprise Engagement (ICEE), “Your company may be close to having one of the most valuable new ISO certifications, specifically because of its potential importance to customers, talent, investors and government. Our goal is to make ISO 10018 the seal of an organization’s commitment to people and provide a clear standard all parties can use to measure improved efficiency and performance, as well as the experience for all stakeholders.”

As you may recall from past posts, the ISO 10018 Quality People Management certification demonstrates an organization’s commitment to having a strategic and tactical engagement process. Given the emerging importance of workforce development and retention, enterprise engagement has quickly become a priority for many.

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