Sales Newsletter, Sales Management Newsletter





We issue approximately six electronic newsletters per year, each filled with fresh ideas and perspectives on sales, sales management, customer experience, enterprise engagement, marketing and business communication.

Current Issue: Engaging Your Team?
On Wednesday December 6, 2017, the Wall Street Journal published an article about the most-effectively-managed U.S. businesses as rated by the Drucker Institute. The 5 criteria used might surprise you...   Read now...

Previous Issue: Driving CX: Customer Experience!
Improving the “Customer Experience” (CX) has become a top priority for the vast majority of organizations this year, but there are misconceptions...   Read now...


Article Archive
(categorized by topic)
Featured Articles

"SP" Selling?
"Week Leadership!"
I Heard But Didn't Listen
I'm Calling Because...
You "Gotta" Believe!
Balancing Act
5 Keys to a Good Question
The Next Step in Communication
Closing vs. Trial Closing
The Fifth "P"
Know Your Customer!
Your Weekly Team Meeting
Remind Me




"Paul, another great newsletter! I love those sayings. 'Who speaks, sows.Who listens reaps.' Good stuff!

Keep me on your mailing list. I really enjoy reading your articles."

Senior Recruiter


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  Paul Charles & Associates
519 Mammoth Road
Londonderry, NH 03053
Tel: (603) 537-1190
Fax: (603) 537-1175


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