Customized Sales Training and Remote Training



Customized Training



People need development if they are to grow and succeed. You can select on-site or remote delivery options, each highly-rated as outstanding, and each presented in a positive, highly-interactive style as we share best practices and techniques learned through hands-on experience and many years of client service.

In addition, all Paul Charles training programs include our unique approach to assessment, consistently resulting in high-levels of buy-in and effectiveness with audiences of all types and tenure levels.


  Tailored Solutions

Presented in a positive, interactive style, the content of each program will be customized to fit your group's experience level and to address your specific goals and objectives. Some of the most common topic areas, listed by training category, include:


  Strategic Communication
  Pre-call Planning
  Probing & Listening
  Establishing Value
  Gaining Commitment

Sales Management:

  Sales Management System
  Leadership v. Management
  Team Motivation
  Meeting Management
  Coaching & Developing Others
  Improvement Plans

Customer Service:

  The YOU in Customer Service
  Client/Customer Retention
  Strategic Communication
  Probing & Listening
  Dealing With Difficult People
  Impacting Others

Business Communication:

  Probing & Listening
  Written Communication
  Telephone Communication
  Presentation Skills
  Persuasive Communication

Flexible collaborative options, including project-based or straightforward monthly retainer programs facilitate scheduled and on-demand interaction to help maximize your return on investment. Go...
Select on-site or remote delivery, each highly-rated as outstanding by audiences of all tenure levels; and our unique assessment consistently results in high-levels of buy-in and effectiveness.
Picking up where training programs leave off, coaching can help people turn learned concepts into action. We take a positive approach to all coaching relationships to help people build on strenghts. Go...
Select from a wide range of sales and marketing communication support options, as well as highly-interactive facilitation services to help optimize board or sales meetings and conferences. Go...


"Paul, as usual, another informative training session; good thoughts for good learning!

I'm looking forward to putting what you presented to good use!"

Account Executive


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  Paul Charles & Associates
519 Mammoth Road
Londonderry, NH 03053
Tel: (603) 537-1190
Fax: (603) 537-1175


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