Engagement Agency Develops Support Services for ISO 10018

The Enterprise Engagement Alliance recently announced that their business has created a new service to help organizations and solution providers profit from ISO 10018 Quality People Management standards and certification.

Officially known as “ISO 10018 Guidelines for People Involvement and Competence,” the standards provide a systematic approach to engagement, providing a clear system for achieving greater results through all the people critical to an organization’s success as well as a measurable ROI.

“The EEA’s Engagement Agency support service is designed to help organizations and solution providers profit from the ISO 10018 formal framework,” the article states.

“Organizations do not themselves have to seek actual certification to benefit from the standards or profit from them,” says Bruce Bolger, EEA founder and President of the Engagement Agency. “The standards provide a transparent roadmap anyone can benefit from by applying a formal, measurable process to people management as was successfully facilitated by ISO 9001 in the quality field.”

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