Time and time again, our customer service programs have helped organizations of all types to become suppliers and employers of choice!
Restaurant Sales & Customer Service Program
Would you like to promote customer loyalty and referrals, while increasing customer satisfaction and average order size? How about applying a proven approach to engaging customers and employees that is geared specifically toward enhancing the ordering and dining experience as well as team productivity and morale?
We can help you develop your staff in a unique way by teaching them how to apply strategic communication skills and key customer service fundamentals. You'll see productivity and profitiability rise along with job satisfaction and success. You'll also see measurable improvements in:
- Team retention/lower turnover
- Customer experience (CX!)
- And more...
Corporate & Health Care Program
Our Putting the YOU in Customer Service program has helped organizations take the first steps toward success, enhanced client retention and toward helping all team members develop a customer-centric attitude.
The seminar and longer-term support options will help people throughout your organization identify brand-consistent goals, translate those goals into actions and behaviors, and learn strategic communication protocols.
Every person, regardless of job description, can become an integral part of your customer service effort. We can help direct and facilitate broad-based implementation for people at all levels, and help you apply the results to differentiate your organization as a supplier and employer of choice.