A mid-sized New England company that considered itself highly sales-driven recently discovered their sales people spent less than three-hours per…
Just as a group of fish is called a school, and just as a group of geese is called a…
Miscommunication can be a costly occurrence. Defined simply by Merriam Webster as failure to communicate clearly, the causes of miscommunication…
We have often written about the advantage some sales professionals enjoy because of their ability to do more in less…
The Enterprise Engagement Alliance recently announced that their Enterprise Engagement Academy has created a free ROI Calculator that is available to any…
Leaving aside the “selling skills” or “charisma” associated with those perceived as the most successful sellers, when you consider the…
Almost six years have passed since the ISO 10018 People Involvement and Competence guidelines were created, and many have wondered…
An earlier post summarized the real costs associated with disengaged workers, which is close to $500 billion per year based on…
Some might think that the idea of “selling” to the sales force is like preaching to the choir. But adults,…
In their book “How to Communicate,” Patrick Flanning, Matthew McKay, Ph.D., and Martha Davis, Ph.D. discuss group meetings and the…