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Try, Try Again

April 8, 2017 pdonehue Leave a comment

“If at first you don’t succeed, try, try again.” Like most of us, you’re probably familiar with this phrase… but…

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Posted in: Prospecting, Selling skills Filed under: how to advance the sale, persistence, selling skills, the value of persistence in sales

The Real Cost of Disengagement?

April 3, 2017 pdonehue Leave a comment

Employee engagement has been the topic of several posts, including our previous one; and according to recent data, is on…

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Posted in: employee engagement Filed under: employee engagement, how to engage employees, the cost of disengagement

10 Things Engaged Workers Tend to Say

March 24, 2017 pdonehue Leave a comment

Data presented by Gallup during a recent event was very compelling, and might well give organizational leadership some clear targets…

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Posted in: employee engagement, Engagement Filed under: employee engagement, enterprise engagement, how to measure employee engagement, workforce engagement

The One Thing Your Organization Has that Nobody Else Has

March 21, 2017 pdonehue Leave a comment

We frequently ask sales teams to answer this simple question: “What’s the one thing your organization has that none of…

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Posted in: Selling skills Filed under: differentiation, how to differentiate, how to engage customers, how to stand out

Call a Lot of People?

March 11, 2017 pdonehue Leave a comment

Arthur “Red” Motley was known for his conciseness and, true to form, each section of his famous definition of the…

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Posted in: Business Development, Prospecting Filed under: call volume, contact frequency, prospecting, sales call frequency, selling skills

Better Outbound Sales Calls: 60-Second Success Tip

March 9, 2017 pdonehue Leave a comment

If making outbound sales or prospecting calls is part of your job, then you know it is important to continually improve…

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Posted in: Business Development, Prospecting, Selling skills Filed under: business development, how to make the best outbound sales calls, prospecting, prospecting best practices, sales prospecting, selling skills

Are You Interested?

March 2, 2017 pdonehue Leave a comment

Whether you are a sales manager, business executive or business owner, becoming “interested” is an important component of driving your…

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Posted in: Business Development, customer engagement, need assessment Filed under: assessing needs, building better professional relationships, how to impact others, interested versus interesting, probing skills

Remind Me

February 25, 2017 pdonehue Leave a comment

How often should / must we remind our customers of the value we bring to the table? Is a once-per-year…

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Posted in: customer engagement, Selling skills Filed under: client retention, contact frequency, how to reaffirm value with customers, selling skills, selling value

Sales Management & The Rear-view Mirror

February 23, 2017 pdonehue Leave a comment

In a recent LinkedIn Pulse article, sales behavior and productivity expert Robert Roseberry shared data indicating that over 40% of…

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Posted in: Sales Management Filed under: how to be a more effective sales manager, how to lead a sales team, performance management, proactive sales management, sales management best practices

Know Your Customer

February 17, 2017 pdonehue Leave a comment

I don’t think it was by chance that Arthur “Red” Motley’s well-known and frequently cited fifteen-word definition of the selling…

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Posted in: customer experience, NPS Filed under: customer loyalty, customer needs, customer relationships, know your customer, need assessment, NPS

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Attention Sales Leaders…

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Optimize Outcomes with Personal Coaching

Picking up where traditional training programs leave off, coaching can help people turn learned concepts and personal strengths into positive action.

Ideal for sales managers, sales professionals, business leaders, and professional service providers.

Flexible scheduling options, tailored programming and proven results!

 

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Remote Skills Development!

Given that on-site programs can involve costly and disruptive travel and down-time, and that many sales teams are geographically-deployed, we have developed highly-interactive and effective methods of conducing remote training programs, which sales leaders and sales teams of all types and tenure levels have rated as national best.

People need development if they are to grow and succeed. Our virtual programming enables people to entertain fresh ideas, share best practices, and continually improve their skills without the need for costly and disruptive travel.

Watch both performance and engagement levels soar as your team refines their approach with a spirit of continuous improvement.

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Expert Facilitation

Our versatile facilitation services can help you organize and conduct dynamic events or meetings in which people are actively involved and engaged.

On-track discussions, innovative activities, action planning, and clearly-identified next steps are all part of our approach, which will help your functions take on a new level of effectiveness, saving time while enhancing the experience for all.

You can also opt for support with pre-event planning, which will help you to take an outside-the-box look at program structure and inclusions, and also help to ensure alignment with strategic goals and objectives.

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